Returns & Right of Withdrawal
14-day cooling-off period
According to European right of withdrawal law, after receiving your order, you have 14 days to return your purchase without giving a reason.
How to return?
- Contact us within 14 days via the contact page.
- Return the product unused and in its original packaging.
- After receipt and inspection, we will refund the purchase amount within 14 days.
Conditions
- The product is unused and undamaged.
- Return shipping costs are borne by the customer, unless otherwise stated.
- Sealed products whose seal has been broken are excluded (for hygiene reasons).
Important: Have this policy legally reviewed and complete your company details before going live. Additionally, use Shopify's policy generator under Settings → Policies for legally compliant privacy and return text.